Device Hardware ID
If possible, please provide us with the device hardware ID (PnP ID). How to find the Device Hardware ID:
If you're running Windows Vista:
- Click Start , type Device Manager in the Search box, and then click Device Manager.
- Find the hardware of interest, and then double-click it.
- Click the Details tab. You'll see Device description as the default setting in the list box.
- Click the drop-down arrow, click Hardware Ids, right click, and then click Select all.
- Right click, click Copy, and then paste the values here.
(Hardware IDs looks like this: PCI\VEN_8086&DEV_27A2&SUBSYS_201A17AA&REV_03)
If you're running Windows XP:
- Click Start, click Control Panel, double-click System, and then click the Hardware tab.
- Click Device Manager, find and right-click the hardware of interest, and then click Properties.
- Click the Details tab. You'll see Device Instance Id as the default setting in the list box.
- Click the drop-down arrow, and then click Hardware Ids.
- Highlight the first one listed, press SHIFT, and then click to select all.
- Copy and paste the values here.